Nanos Jewelry is even more beautiful than the pictures on the website. I purchased the "I love you to the moon and back" necklace for my wife's birthday and she loves it! Additionally, the wrong mailing address was put into the system, and I did not realize it until the next day. I called customer care, and they were able to reroute the necklace and it arrived right on her birthday. I was given email updates from live people to let me know the change had been made and continued updates regarding delivery. Nano is a quality company all the way around!